BPA Member Appeals to POPLA

Total Car Parks: The 'Unclear Contract' Defense

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The Signage Defense

For a parking contract to be valid, the charge (£100) must be "adequately brought to the attention of the driver" (Lord Denning's Red Hand Rule).

Common Failures

Total Car Parks often places signs that fail the "prominence" test:

  • Signs placed too high to read from a car
  • Small font sizes (especially for the charge amount)
  • Faded or weather-damaged signs
  • Signs obscured by trees, other vehicles, or structures
  • Terms only visible after committing to entry

The Legal Principle

Lord Denning's "Red Hand Rule" states that unusual or onerous contract terms must be drawn to the other party's attention. A £100 parking charge is unusual and onerous. It must be:

  • Clearly visible at the point of entry
  • In a font size large enough to read
  • Prominent enough that a reasonable driver would notice

Evidence to Collect

  1. Photograph all signs at the entrance (with something for scale)
  2. Measure the height of signs from ground level
  3. Note the font size of the charge amount
  4. Photograph any obstructions
  5. Note lighting conditions at time of parking

Your Appeal Argument

"The contract terms were not adequately brought to my attention. The signage at [location] was [too high/too small/obscured]. Under contract law principles (Interfoto v Stiletto, Thornton v Shoe Lane), such onerous terms must be prominently displayed. The charge is unenforceable."

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